Policy · Evergrowkids LLC
Overview
This page outlines the payment methods available at Birdtoy, along with important information regarding transaction security and billing practices. For additional details, please see our Terms of Service (Pricing & Payment) and our Refund Policy.
How payments work
Accepted Payment Methods
Birdtoy accepts payments through Visa, MasterCard, Stripe, and PayPal.
Currency
All transactions are processed in USD, with any currency conversion managed by your bank or payment processor.
Payment Security
We ensure that transaction security is maintained through encryption during data transmission, tokenization for added safety, and compliance with PCI DSS standards to protect your payment information.
Billing
Customers are charged at the moment of order placement. The descriptor on your statement will show as Birdtoy, and it is important that your billing address matches the payment method used.
Failed or Declined Payments
If a payment is declined, you will receive a notification prompting you to verify your payment information. Our support team is available to assist you and will respond within 1 business day.
Fraud Prevention
To protect our customers, any suspicious or unauthorized transactions may be temporarily held for review or canceled, and you may be contacted for verification if needed.
Taxes & Duties
Taxes are calculated at checkout, and for international orders, any applicable duties or import fees will be the responsibility of the customer.